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Hi, I'm Jonathan Molina. Welcome to my profile!
Jonathan Molina's Bio:
Jonathan Molina's Experience:
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Linux Systems Engineer at Staminus Communications
June 2013 - Present- Architect and implement an FAQ system for internal and external use, restructured internal communication systems, and established standards within the company for remote deployments. - Lead the remote PoP deployment team through multiple locations while adhering inter-department schedule - Handle management of internal IT requirements including web site optimization, PBX Phone system, technical documentation, technical maintenance, and lead support team meetings. - Responsible for day-to-day operations of industry-leading DDoS mitigation and dedicated server provider, and cyber security firm. - Train and manage junior technicians on key elements of departmental functions to effectively stream operations. - Develop relationships with enterprise level clientele utilizing proven customer retention and support techniques.
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Customer Support Specialist at Aaxa Technologies
April 2013 - June 2013Phone and Email support for our awesome customers, taking orders over the phone, Updates to the company website when necessary, adding our product line on ebay and answering ebayers questions.
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Web Engineer & Problem Solver at NerdLabz
July 2012 - June 2013? Helped clients find solutions to technical problems that arise. Anywhere from day to day computer tasks to website/marketing ? Collaborated with business owners to define and implement creative solutions that address clients' business needs. ? Demonstrated the ability to analyze the relationship between business and technical issues ? Demonstrated the ability to marshal external resources to facilitate problem solving ? Ability to translate technical details into concise and easy form ? Imparted technical support and input on application of technology ? Offered extended advice and assistance on solutions, technical leadership, as well as planning, and design support
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IT Director at Hoyt Tool Inc.
April 2005 - November 2009? Managed the entire network infrastructure of a 15+ computer company, 10+ VOIP (Voice Over Internet Protocol) Phone system ? Built and managed the website frontend and backend (PHP and Ruby on Rails), computer hardware/software tech support ? Designed marketing material for online and print ? Assisted the office administrator with day to day office tasks including, but not limited to minimal QuickBooks help & shipping and receiving in the warehouse
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Quotations Assistant at Rexel Calcon
October 2002 - April 2004? Processed telephone or fax quotation requests by quoting product prices, delivery specifications and payment terms and by offering product substitutes where appropriate ? Assisted outside sales personnel by processing priority transactions ? Entered lighting fixture pricing into the database ? Followed up on quotation requests with customers and vendors
Jonathan Molina's Education:
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Irvine Valley College
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Saddleback
Jonathan Molina's Interests & Activities:
Linux, Ruby on Rails, learning, Social Media, Web programming, Web design